Retail Sales Associate
The Retail Sales Associates at Ride The Wind Surf Shop are responsible for everything that happens at our retail location. They are customer service representatives, merchandisers, stock clerks, cash register operators, janitorial staff, and on many occasions tourist information representatives.
Job Requirements
You must be customer service driven! This means you will continually go above and beyond the call of duty to help our customers. You should be friendly, courteous, and kind(just like the scouts!). First time customers should leave our shop knowing they have made new friends on Ocracoke.
- Personal appearance should be neat and clean at all times. When possible clothing and lifestyles reflected by our shop should be reflected in your appearance. We are selling among other things surf life style apparel. Therefore clothing styles that are anti-apparel or anti-surf lifestyle are not appropriate.
- Knowledge of our products is a must. You must know the basic product features of the products we sell and be able to differentiate between product choices. While product training will be provided, the employee should take the initiative to learn more about our products.
- All Ride The Wind Surf Shop team members must be able to operate autonomously to be successful in their position. This means you must take the initiative to constantly work to improve the performance of the shop.
Job Duties
Job duties of sales associates include but are not limited to the following: Assisting customers, operating the cash register, arranging/straightening/cleaning merchandise, checking in merchandise, cleaning the shop(retail areas, offices, bathroom, grounds), selling other Ride The Wind Surf Shop services(rentals & tours).
Rental Clerk
Rental Clerks are responsible for operating our rental stand. The rental clerk assists customers in renting kayaks and making reservations for kayak tours.
Job Requirements
- You must be customer service driven! This means you will continually go above and beyond the call of duty to help our customers. You should be friendly, courteous, and kind(just like the scouts!). You should make eye contact and greet each person that walks past our rental stand.
- Personal appearance should be neat and clean at all times. When possible clothing and lifestyles reflected by our shop should be reflected in your appearance. Since lifting and helping customers launch kayaks is part of the job appropriate clothing should be worn. Shorts and a t-shirt are appropriate. T-shirts should not advertise other businesses on the island. The wear of RTW T-shirts is encouraged. Since your feet will be getting wet, strap on sandals are encouraged. You are discouraged from going barefoot.
- Knowledge of our services is a must. You should be able to explain the differences in the boats we rent and also be able to describe our tours in detail. While product training will be provided, the employee should take the initiative to learn more about our products.
- All Ride The Wind Surf Shop team members must be able to operate autonomously to be successful in their position. This means you must take the initiative to constantly work to improve the performance of the shop.
Job Duties
The rental clerk duties include but are not limited to the following: Selling rentals and tours, completing rental/tour paperwork, keeping all equipment clean and in good repair, maintaining a professional looking area, assisting customers in carrying and launching kayaks, making kayak deliveries.
Surf Camp Team Member
Instructs surf camp participants and serves as a life guard during watersports activities.
Position Requirements
- You must be customer service driven! This means you will continually go above and beyond the call of duty to help our customers. You should be friendly, courteous, and kind(just like the scouts!). The majority of our customers in surf camp are children. You must create a safe and friendly environment for them.
- Personal appearance should be neat and clean at all times. Appropriate beach/swimwear must be worn.
- Surfing ability should be compatible with instructing entry level surf.
- Must possess the ability to pass the requirements for Red Cross Life Guard Training and must possess current Red Cross CPR certification or equivalent.
- All Ride The Wind Surf Shop team members must be able to operate autonomously to be successful in their position. This means you must take the initiative to constantly work to improve the performance of the shop and camp.
Responsibilities/Duties
- Instructs campers in the safe handling of boards and in basic surf techniques.
- Instructs campers in water safety as it pertains to the ocean and surfing.
- Maintains a vigilant life guarding attitude during camp.
- Maintains a working knowledge of basic life saving and first aid skills.
- Maintains all equipment used for surf camp to insure it is clean and in good working order.
- Actively markets the Surf Camp Program.
